The future of hospitality tech is here.

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An even better way to manage your hotel operations.

Experience full control of every aspect of your hotel, directly from the smartphone in your hand. It’s time to let running your hotel with pen and paper be a thing of the past.

FCS1 App Logo
FCS1 Dashboard
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App

Modules

Possibilities

Cleaning Order
Floor Plan Location Pin
Edit Checklist
FCS1 Side Menu
Staff Scheduler

Meet
fcs1

What is 

FCS1

FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet the hotel’s ever-changing needs, and with modern-day style. With 19 modules and counting, FCS1 covers the spectrum of your operations – from cleaning and service delivery to complaints and overall operations.

Create a management solution that is unique to your hotel’s needs with FCS1.

FCS1 eRequest
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Top-notch Functionalities.

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Try FREE for 30 Days

No obligation access period. Experience the everything FCS1 has to offer.

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Web and Mobile

Access FCS1 anytime and from any device with an internet connection

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2D Floor Plan Layout

Easily view pending jobs by clicking on the respective pins on the map

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Dashboard

Track, analyse, and display key performance indicators (KPI), metrics, and key data points in real-time, with customized views for each user

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Single Sign-On

Securely access the different modules with just ONE username and password

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Docker Deployment

Super fast, hassle-free deployment. No more complicated installations.

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User Training Videos

Staff training made simple with always available and easy-to-follow videos

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Escalation Rules

Automatically escalate cases to ensure that tasks are handled in a timely manner

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Multiple Properties Management

Oversee up to 10 properties from a single account

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Supports up to 14 Languages

English, Simplified Chinese, Traditional Chinese, Malay, Hindi, Tamil, Vietnamese, Thai, French, and Indonesia.

Coming soon: Japanese, Korean, Turkish, Spanish

Mix & Match Modules To Fit Your Needs. The Possibilities Are Endless.

Job
Dispatch

  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Staff Performance Tracker (Add-On)
  • Guest Management
    (Add-On)
Learn More
  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Staff Performance Tracker (Add-On)
  • Guest Management
    (Add-On)

Facilities
Management

  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Asset Management
  • Inventory Management
  • Checklist Management
  • Maintenance Management
  • Staff Performance Tracker (Add-On)
  • Guest Management
    (Add-On)
  • Vendor Management
    (Add-On)
Learn More
  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Asset Management
  • Inventory Management
  • Checklist Management
  • Maintenance Management
  • Staff Performance Tracker (Add-On)
  • Guest Management
    (Add-On)
  • Vendor Management
    (Add-On)

Cleaning
Management

  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Cleaning Management
  • Guest Management
  • Inventory Management
    (Add-On)
  • Checklist Management
    (Add-On)
  • Staff Performance Tracker (Add-On)
Learn More
  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Cleaning Management
  • Guest Management
  • Inventory Management
    (Add-On)
  • Checklist Management
    (Add-On)
  • Staff Performance Tracker (Add-On)

Incidents
Management

  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Asset Management
  • Inventory Management
  • Incidents Management
  • Contents Management
  • Vendor Management
  • Staff Performance Tracker
    (Add-On)
Learn More
  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Asset Management
  • Inventory Management
  • Incidents Management
  • Contents Management
  • Vendor Management
  • Staff Performance Tracker (Add-On)

Baggage
Management

  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Luggage Management
  • Staff Performance Tracker (Add-On)
Learn More
  • Dashboard
  • Reports
  • Job Service Management
  • User Management
  • Staff Management
  • Messenger
  • Escalation Management
  • Luggage Management
  • Staff Performance Tracker (Add-On)

*Modules highlighted in italics coming soon

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