Meet the #FCSSquad:
Meet Philip Lee, FCS’ Director of Sales & Channels for Malaysia, Sri Lanka, Maldives, and Guam. Based in Malaysia, Philip has over 28 years of experience in hospitality and strongly believes that embracing technology is the key for hoteliers to meet a hotel’s ever-changing requirements and challenges.
Winning the race of life requires focus, discipline, and also running in the race with the rest
How many years of experience do you have?
Philip: 28 years in Communication and Hospitality
What is your favorite holiday destination?
Philip: Hokkaido, Japan
If you could eat one food for the rest of your life, what would it be?
Name five people you would invite to dinner?
Philip: Celine Dion, Jürgen Klopp, Xi Jinping, Popeye the sailor man, and Pele
What is the best advice you have ever received?
Philip: “Never allow another man’s plan to shape your future.”
Which quote defines you?
Philip: “Winning the race of life requires focus, discipline, and also running in the race with the rest”
What is your favorite FCS solution?
Philip: FCS Connect. This powerful solution not only provides job dispatch and monitors service delivery to optimize hotel operations and guest requests, but it also comes with a mobile app that empowers staff to deliver excellence in service anywhere and anytime.
What is the one app or piece of tech that you can’t live without?
If you can have one superpower what would it be?
Philip: The ability to travel to the future.
What has been your favorite FCS memory/moment?
Philip: FCS Annual Management Sales Conference where I get to meet the rest of my team members from the different countries and share and discuss our sales experiences and challenges.
What do you like most about your job?
Philip: Meeting and working closely with different types of hoteliers, understanding their needs and challenges, and delivering solutions that ease their burden.
Can’t live without Google Maps? Neither can Cemi, our Director of Sales & Channels of Vietnam. Her mission is for hoteliers to make dramatic changes in the way they handle hotel operations by embracing technology in order to provide pleasant service and ease up operational processes. Want to know what else is interesting about Cemi?
The star of our “Meet the #FCSSquad” segment today is John Chan, our Director of Sales & Channels for Hong Kong, Macau, Japan, Korea, Taiwan, and Global Casinos. The hotel tech expert shared some interesting facts about himself.
The star of our “Meet the #FCSSquad” segment today is Varun Balwani, our Director of Sales & Channels for India, Nepal, Bhutan, and Bangladesh. The knowledgeable hotelier revealed a few delightful attributes about himself.