Meet the #FCSSquad:
Meet Theo Laborey, FCS’ Senior Sales Manager for Thailand, Laos, Cambodia, and Myanmar. Based in Thailand, Theo is passionate about partnering with hotel industry leaders in the digitalization of their operations; enabling and empowering employees to advance in their jobs and helping them provide exceptional services to travelers visiting the country.
There are no traffic jams along the extra mile
How many years of experience do you have?
Theo: 7 years.
What is your favorite holiday destination?
Theo: Brittany, France.
If you could eat one food for the rest of your life, what would it be?
Name five people you would invite to dinner?
Theo: Doraemon, Napoleon, Jesse Owens, Amelia Earhart, and Ella Fitzgerald.
What is the best advice you have ever received?
Theo: “Give it a shot, who knows.”
Which quote defines you?
Theo: “There are no traffic jams along the extra mile.” – Roger Staubach, Superbowl VI MVP
What is your favorite FCS solution?
Theo: I love Cosmo PMS. It has everything a hotelier needs to run basic hotel operations without the fancy price tag.
What is the one app or piece of tech that you can’t live without?
Theo: My Bluetooth speakers.
If you can have one superpower what would it be?
Theo: To be able to breathe underwater
What has been your favorite FCS memory/moment?
Theo: I was on a trip to Phu Quoc, Vietnam, to introduce FCS and help some properties get started with their digital transformation. During that trip, there was a really bad storm and I was stranded. The hotel I was staying at had opened its doors to other stranded passengers that were trying to fly out of the island. Since I had experience as a hotelier, I was able to help the hotel team with the check-ins and make the guests feel welcome despite their unpleasant situation. It fills me with pride that at FCS we are hoteliers first and foremost and we have an in-depth understanding of hotels and their operations.
What do you like most about your job?
Theo: Meeting people and empowering passionate hoteliers.
Can’t live without Google Maps? Neither can Cemi, our Director of Sales & Channels of Vietnam. Her mission is for hoteliers to make dramatic changes in the way they handle hotel operations by embracing technology in order to provide pleasant service and ease up operational processes. Want to know what else is interesting about Cemi?
Did someone say Hokkaido? That’s Philip Lee’s favorite holiday destination! This seasoned hospitality professional believes that embracing technology is the key for hoteliers to meet a hotel’s ever-changing requirements and challenges. We are excited to introduce Philip in the latest edition of Meet the #FCSSquad.
The star of our “Meet the #FCSSquad” segment today is John Chan, our Director of Sales & Channels for Hong Kong, Macau, Japan, Korea, Taiwan, and Global Casinos. The hotel tech expert shared some interesting facts about himself.