Known for their operational complexity, housekeeping departments can nonetheless be streamlined into an efficient and cost-effective operation by leveraging the right strategy. What essential practices must hotels adopt to optimize their housekeeping operations?
Can’t live without Google Maps? Neither can Cemi, our Director of Sales & Channels of Vietnam. Her mission is for hoteliers to make dramatic changes in the way they handle hotel operations by embracing technology in order to provide pleasant service and ease up operational processes. Want to know what else is interesting about Cemi?
While creating a contactless experience is not a new concept in hospitality, COVID-19 changed all that in a flash – what was previously nice-to-have has now become a must-have. Guests now demand to know how hoteliers have prepared for guest stays and how they are enforcing social distancing among staff and guests. Wondering which contactless practices your hotel should adopt to give your guests peace of mind?
Did someone say Hokkaido? That’s Philip Lee’s favorite holiday destination! This seasoned hospitality professional believes that embracing technology is the key for hoteliers to meet a hotel’s ever-changing requirements and challenges. We are excited to introduce Philip in the latest edition of Meet the #FCSSquad.
FCS has partnered with Byron at Byron, a Crystalbrook Collection Resort, in Byron Bay to deploy four of its prominent cloud solutions at the property; including its Housekeeping, Guest Services, Call Accounting, and Maintenance solutions.
What sets Cosmo apart from other property management systems? How can Cosmo help hoteliers adapt to the changing environment post-COVID-19? Get the answers in AccomNews’s latest PMS Supplement featuring Cosmo PMS.
The star of our “Meet the #FCSSquad” segment today is John Chan, our Director of Sales & Channels for Hong Kong, Macau, Japan, Korea, Taiwan, and Global Casinos. The hotel tech expert shared some interesting facts about himself.
As restaurants and bars re-open or resume operations the following considerations should be kept in mind to protect employees, customers, and communities and slow the spread of COVID-19.
The star of our “Meet the #FCSSquad” segment today is Varun Balwani, our Director of Sales & Channels for India, Nepal, Bhutan, and Bangladesh. The knowledgeable hotelier revealed a few delightful attributes about himself.
The Covid-19 pandemic has made an impact in every area of hotel operations, including Technical & Maintenance Services. Are you up-to-date with the WHO’s guidelines and recommendations? And how can you stay ahead of it all?
The star of our “Meet the #FCSSquad” segment today is Kristin Carville, our Director of Sales & Channels for Australia, New Zealand, & the Pacific Islands. The knowledgeable hotelier revealed a few intriguing aspects about himself.
Reorganising a whole housekeeping operation can be a completely overwhelming task. FCS would like to ease the burden, by reaching out a helping hand to our hospitality industry colleagues and friends, using official guidelines to ensure full compliance.
The star of our “Meet the #FCSSquad” segment today is Theo Laborey, our Senior Sales Manager for Thailand, Laos, Cambodia, and Myanmar. The experienced hotelier disclosed a few fascinating details about himself.
A hotel’s reception & concierge departments are guests’ go-to during their stay. We take a closer look at how these two departments can prepare for guests amidst COVID-19 based on WHO’s recommendations and guidelines and what FCS can do to help hoteliers achieve this.
The star of our “Meet the #FCSSquad” segment today is Adam Fractenberg, our Director of Sales & Channels for The Americas. The experienced hospitality and technology professional shared a few entertaining facts about himself.
Hotels have already started implementing housekeeping regimens and protocols, with the safety of their guests and staff at the forefront of their efforts. Read further to find a summary of the WHO guidelines and considerations for The Management Team.
The star of our “Meet the #FCSSquad” segment today is Stuart Derricott, our Director of Sales & Channels Europe. The seasoned hospitality professional shared a few interesting tidbits about himself.
In the past few years, the importance of technology in our daily lives has increased exponentially – and this is no exception when it comes to hotels. The growing need for connectivity in our world today demands that hotels provide guests with the ability to use multiple devices at high speed in their room. The guests intensified desire for a home away from home, or an experience that they can tailor to their own needs means that features such as the ability to stream own entertainment or personalize the ambience of their room are becoming the new norm.
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