A necessary but often resource-draining department, hotel maintenance can be restructured into a seamless and cost-effective operation when deploying the latest in job dispatch and tracking technology. What features should hotels look out for when implementing an engineering solution?
If you had to rate your own stay in a hotel on a feedback site, what would you complain about the most or would put you off from staying there again? Hotel owners value high cleanliness and sanitization levels in their hotel. But are they doing everything they can to achieve those standards?
Did you know that you can get ice-cream sandwiches for a dollar in Singapore? Desak Noviadewi, our Sales Manager in Bali, knows where! It’s one of the reasons Singapore is currently her favorite destination.
Maintaining a smooth-running guest-oriented hotel operation need not be a challenge when leveraging technology to lighten the load. How can hotels adopt technology to optimize their guest services and inter-department operations?
If Dale Martin was granted his superpower, he might be able to save the world. Curious? Get to know our Senior Director of Sales & Channels for the Middle East & Africa.
FCS unveils re-opening offer for its property management solution to help hotels bounce back from the recent pandemic hit. This offer is part of the company’s active #SupportHospitality initiative to help hoteliers out during these difficult times.
Whether you are opening your hotel in a few days or in a few months, it is crucial to have a plan for your staff to help them flourish in the New Normal working environment. Has your hotel done everything it can to help your team prepare for the arrival of guests?
Known for their operational complexity, housekeeping departments can nonetheless be streamlined into an efficient and cost-effective operation by leveraging the right strategy. What essential practices must hotels adopt to optimize their housekeeping operations?
Can’t live without Google Maps? Neither can Cemi, our Director of Sales & Channels of Vietnam. Her mission is for hoteliers to make dramatic changes in the way they handle hotel operations by embracing technology in order to provide pleasant service and ease up operational processes. Want to know what else is interesting about Cemi?
While creating a contactless experience is not a new concept in hospitality, COVID-19 changed all that in a flash – what was previously nice-to-have has now become a must-have. Guests now demand to know how hoteliers have prepared for guest stays and how they are enforcing social distancing among staff and guests. Wondering which contactless practices your hotel should adopt to give your guests peace of mind?
Did someone say Hokkaido? That’s Philip Lee’s favorite holiday destination! This seasoned hospitality professional believes that embracing technology is the key for hoteliers to meet a hotel’s ever-changing requirements and challenges. We are excited to introduce Philip in the latest edition of Meet the #FCSSquad.
FCS has partnered with Byron at Byron, a Crystalbrook Collection Resort, in Byron Bay to deploy four of its prominent cloud solutions at the property; including its Housekeeping, Guest Services, Call Accounting, and Maintenance solutions.
What sets Cosmo apart from other property management systems? How can Cosmo help hoteliers adapt to the changing environment post-COVID-19? Get the answers in AccomNews’s latest PMS Supplement featuring Cosmo PMS.
The star of our “Meet the #FCSSquad” segment today is John Chan, our Director of Sales & Channels for Hong Kong, Macau, Japan, Korea, Taiwan, and Global Casinos. The hotel tech expert shared some interesting facts about himself.
As restaurants and bars re-open or resume operations the following considerations should be kept in mind to protect employees, customers, and communities and slow the spread of COVID-19.
The star of our “Meet the #FCSSquad” segment today is Varun Balwani, our Director of Sales & Channels for India, Nepal, Bhutan, and Bangladesh. The knowledgeable hotelier revealed a few delightful attributes about himself.
The Covid-19 pandemic has made an impact in every area of hotel operations, including Technical & Maintenance Services. Are you up-to-date with the WHO’s guidelines and recommendations? And how can you stay ahead of it all?
The star of our “Meet the #FCSSquad” segment today is Kristin Carville, our Director of Sales & Channels for Australia, New Zealand, & the Pacific Islands. The knowledgeable hotelier revealed a few intriguing aspects about himself.
Reorganising a whole housekeeping operation can be a completely overwhelming task. FCS would like to ease the burden, by reaching out a helping hand to our hospitality industry colleagues and friends, using official guidelines to ensure full compliance.
The star of our “Meet the #FCSSquad” segment today is Theo Laborey, our Senior Sales Manager for Thailand, Laos, Cambodia, and Myanmar. The experienced hotelier disclosed a few fascinating details about himself.
A hotel’s reception & concierge departments are guests’ go-to during their stay. We take a closer look at how these two departments can prepare for guests amidst COVID-19 based on WHO’s recommendations and guidelines and what FCS can do to help hoteliers achieve this.
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