A necessary but often resource-draining department, hotel maintenance can be restructured into a seamless and cost-effective operation when deploying the latest in job dispatch and tracking technology. What features should hotels look out for when implementing an engineering solution?
Maintaining a smooth-running guest-oriented hotel operation need not be a challenge when leveraging technology to lighten the load. How can hotels adopt technology to optimize their guest services and inter-department operations?
Whether you are opening your hotel in a few days or in a few months, it is crucial to have a plan for your staff to help them flourish in the New Normal working environment. Has your hotel done everything it can to help your team prepare for the arrival of guests?
Known for their operational complexity, housekeeping departments can nonetheless be streamlined into an efficient and cost-effective operation by leveraging the right strategy. What essential practices must hotels adopt to optimize their housekeeping operations?
While creating a contactless experience is not a new concept in hospitality, COVID-19 changed all that in a flash – what was previously nice-to-have has now become a must-have. Guests now demand to know how hoteliers have prepared for guest stays and how they are enforcing social distancing among staff and guests. Wondering which contactless practices your hotel should adopt to give your guests peace of mind?