Reception and Concierge

A hotel’s reception & concierge departments are guests’ go-to during their stay. We take a closer look at how these two departments can prepare for guests amidst COVID-19 based on WHO’s recommendations and guidelines and what FCS can do to help hoteliers achieve this.

The Management Team

Hotels have already started implementing housekeeping regimens and protocols, with the safety of their guests and staff at the forefront of their efforts. Read further to find a summary of the WHO guidelines and considerations for The Management Team.

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