FCS1 – The Future of Hospitality Tech is here
FCS to premiere its newest hospitality management innovation at the Independent Hotels Show on 4th & 5th October 2021 at Olympia London.
London, United Kingdom – 24 September 2021: Leading hospitality technology solutions provider, FCS, are excited to announce the European launch of their latest application – FCS1 – an all-in-one web and mobile solution that elevates the way hotels can run their operations.
FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet any hotel’s ever-changing needs, and with a modern-day style. With 20 modules and counting, hotels can create an operational management solution that is unique to their needs.
“FCS1 not only allows the hotel team to manage all their guest requests, maintenance and engineering needs, housekeeping requirements and so much more from one point but also the ability monitor job status and responses in real time from both the Web and Mobile solutions.” – Stuart Derricott, Director of Sales and Channels for Europe, FCS
Adopting a solution that will support a contactless, paperless, and Mindfully Safe approach to guest requests during these turbulent times is a definite plus!
Stuart Derricott, Director of Sales and Channels for Europe at FCS commented, “We are thrilled to be launching our latest product, FCS1, at the Independent Hotel Show. FCS1 is an all-new application built from the ground up. It allows rapid deployment in single hotels or groups and the management of groups of up to 10 hotels from a single log-in. FCS1 not only allows the hotel team to manage all their guest requests, maintenance & engineering needs, housekeeping requirements, and so much more from one single access point, but it also provides the team the ability to monitor job status and responses in real-time from both the Web and Mobile solutions.
The addition of the e-Request module allows customers to order items to their room using their mobile phone via a dedicated in-room QR code that doesn’t require the downloading of any additional apps.
Adopting a solution that will support a contactless, paperless, and Mindfully Safe approach to guest requests during these turbulent times is a definite plus!”
FCS1 gives the user complete control with personalized dashboards showing real-time charts and graphs detailing information such as job status and escalation levels or the option to choose which of the available data sets, they wish to see using drag and drop widgets.
It offers a completely customizable solution depending on hotel needs using a selection of more than 20 modules, access to which can be geared around user profiles depending on their role. Updates to the Web application and apps, available for iOS and Android, can be seamlessly rolled out ensuring the user has the most up-to-date and feature-rich version.
“Empowering hoteliers to do what they do best.”
With over three decades of global experience, FCS is at the forefront of hospitality technology innovation with an extensive portfolio of integrated products used by more than 2,000 hotels in 74 countries. Inspired by the close partnerships forged with best-in-class hoteliers, FCS’ comprehensive suite of hospitality operations management solutions enhances the guest experience by automating and streamlining processes, empowering staff, and providing hotel management with real-time information.
With 14 offices worldwide covering most countries, 24/7 support available in any language, and a team that includes experienced hoteliers who truly understand the value of a cohesive technology solution, FCS is perfectly placed to continue enabling hoteliers to provide superior experiences to their guests. FCS’ thrive for innovation and open API make it possible to integrate with third-party solutions to help hoteliers bring new technology into play to bring their guest experience to the next level.
FCS’ mobile and web-based applications seamlessly integrate across all hotel operations and include:
- Guest Services Management
- Housekeeping Operations Management
- Engineering and Maintenance Management
- Customer Service Recovery Management
- Concierge Services Management
- Gateway and Call Accounting
- Voice and Digital Messaging
- Property Management System
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