Why FCS

Why Choose FCS?

You might already be using various software applications currently available to handle your different daily tasks in the hotel. Or maybe you are using Excel to keep track of everything. Perhaps you are even still using pen and paper because you don’t want to handle too many applications that are not integrated with each other.

Running your hotel operations does not have to be complicated or tedious. All you really need is a suite of solutions that seamlessly connect to help you organize your hotel operations. This is exactly what FCS offers.

FCS Solutions streamlines all daily activities and automates manual tasks, thereby saving time and reducing costs.

You can count on us

Serving the hospitality industry since 1982, over 2,000 installations done, customers in more than 32 countries

Wide geographic coverage

15 offices covering 30 countries, support available in any language

Can-do attitude

FCS has a culture of listening to our customer’s needs. No request has been too crazy for us yet

Wide portfolio of solutions

We are not a single product vendor, we have a suite of solutions that can support your every need as a hotelier

Digitize Your Hotel

Our most important goal is to help enable hoteliers in the digital transformation journey. We want to make it easy for you to promote your hotel; to attain excellent guest satisfaction standards by delighting your guests and as a result, preserve your guest’s loyalty.

Employee Satisfaction

While keeping guests happy has always been a priority, sometimes what is forgotten is the job satisfaction of employees. Our solutions empower staff to do their job more efficiently and successfully. Staff will no longer be preoccupied with the countless manual tasks that will be automated, allowing them to have more face time to tend to the actual needs of guests. Happy staff lead to happier guests since guests feel more welcome and pampered.

Employee Satisfaction

While keeping guests happy has always been a priority, sometimes what is forgotten is the job satisfaction of employees. Our solutions empower staff to do their job more efficiently and successfully. Staff will no longer be preoccupied with the countless manual tasks that will be automated, allowing them to have more face time to tend to the actual needs of guests. Happy staff lead to happier guests since guests feel more welcome and pampered.

Save Time, Money, and the Environment Too

With our paperless backend processes, you will not only be doing your part in running sustainable hotel operations. You will also minimize physical interactions among staff and guests and ensure that every room and public area is cleaned regularly. You can achieve this while saving time, money, and the environment too.

Pre- and post FCS Solutions installation comparison

  • Can reduce room cleaning time by 20% 20% 20%
  • Cut room inspection times by 50% 50% 50%
  • Reduce non-cleaning operational tasks (room allocations, reporting, other admin, etc) by 75% 75% 75%
  • Reduce man hours for housekeeping staff by 30% 50% 50%
  • Reduce man hours for non-housekeeping staff by up to 25% 25% 25%

Our Technology

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Integrates with most PMS

Integrates with even in-house developed PMS. Not sure if we can integrate with your choice of PMS? Contact us here.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Open API

Our technology has an open API, which makes it possible to integrate with third-party solutions.

Flexible deployment options

You can choose to deploy on-premise, through a cloud or a private cloud. We will make it happen.

Flexible deployment options

You can choose to deploy on-premise, through a cloud or a private cloud. We will make it happen.

Flexible deployment options

You can choose to deploy on-premise, through a cloud or a private cloud. We will make it happen.

Runs on both Apple and Android devices

Easily access our mobile solutions on your preferred device anytime, anywhere.

Runs on both Apple and Android devices

Easily access our mobile solutions on your preferred device anytime, anywhere.

“FCS has helped us build that loyal bond between guest and the hotel brand”

“Today, providing our guests with outstanding customer service is essential to building loyalty and long-lasting relationships. Guest service helps us create great advocates for our hotel. FCS has helped us build that loyal bond between our guests and the Wyndham hotel brand, with their innovative Housekeeping and Engineering applications – equipping us with better control and efficient monitoring.”

Atul Gupta, Regional Director IT for Middle East & Africa
Wyndham Hotel Group

live demo?

Are you ready to see our solutions in action?

We are happy to schedule a demo with you whenever is convenient.

Questions?

Want to get in touch?

Do you have a question about features, pricing, need a demo, or anything else, our team is ready to answer all your questions.

FAQ

Got a question? We’re here to answer! If you can’t find the answer to your question here, drop us a line on the contact us page.

What type of device do we need to use for the apps?

You can use any device that runs on an iOS or Android platform. This includes tablets, phones, and even devices such as an iPod.

Are your solutions compatible with my PMS?

Our solutions are compatible with most leading PMS in the market.

Can I customize the system to suit my hotel?

Yes, you can! If after a while of using the system you think there is a feature missing that you would need, then we can work with our team of engineers to see what we can provide for you.

Can your system link up with our other systems like our restaurant and tour system?

Yes, they can! Using a simple API, we are able to have our solutions integrate with a number of third-party systems to make your processes even more streamlined and integrated.

Can this system tell me how long it has taken to clean a room/complete a task?

Our systems can generate a number of productivity related reports. This includes the time taken for rooms to be cleaned, how long for tasks to be completed, quality of job completion and much more. Contact us for more information.

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