Contact us
Questions. Suggestions.
We love hearing from you. Drop us a note and we will get back to you at the soonest.
Our Offices
With 14 offices globally, FCS can provide solutions to any hotel in the world.
Americas / Canada / The Caribbean
FCS America, Florida
Plantation, FL 33323
United States of America
Australia / New Zealand
FCS Australia, Sydney
Unit 10, Level 4
142 Clarence Street
NSW, 2000, Australia
Bali (Indonesia)
FCS Indonesia, Bali
desak.noviadewi@planet1world.com
+62 831 1998 3023
China
FCS China, Shanghai
Room 3A09,
Qing Ke Mansion, No.138 Fengyang Road Shanghai, China, 200031
Europe / United Kingdom / Ireland
FCS United Kingdom, Gloucester
North Warehouse
Gloucester Docks
Gloucester
GL1 2EP
United Kingdom
Hong Kong / Macau / Korea / North Asia
FCS Hong Kong
Suite 1511-12, 15/F, Cityplaza One,
1111 King’s Road,
Taikoo Shing, Hong Kong
India / Nepal / Bhutan / Bangladesh
FCS India, New Delhi
511, 5th Floor, DLF Tower A,
Jasola, New Delhi
110 025 India
Indonesia
FCS Indonesia, Jakarta
Total Building 3rd Floor Suite 302
Jl. Let Jend S. Parman Kav 106A
Jakarta Barat 11440
Indonesia
Malaysia / Indian Ocean
FCS Malaysia, Petaling Jaya
Unit TA-9-1 Level 9 Tower A Plaza 33
No.1 Jalan Kemajuan, Seksyen 13
46200 Petaling Jaya
Malaysia
Middle East & Africa
FCS United Arab Emirates, Dubai
X Cluster, X3 Tower, Office 3602
P.O.Box 119525, Dubai,
U.A.E
Philippines
FCS Philippines, Manila
Unit-A, 4/F, Lepanto Building
8747 Paseo De Roxas
Makati City 1226
Philippines
Singapore
FCS Singapore
151 Lorong Chuan (Lobby E)
#03-05 New Tech Park
Singapore 556741
Thailand / Cambodia / Laos / Myanmar
FCS Thailand, Bangkok
75/25 18th Floor
Ocean Tower 2 Building
Sukhumvit 19 (Wattana)
Klongtoey Nua, Wattana
Bangkok 10110, Thailand
Vietnam
FCS Vietnam, Ho Chi Minh City
1st Floor, Kicotrans Building
46 Bach Dang 2 Street
Ward 2, Tan Binh District
Ho Chi Minh City, Vietnam
24/ 7 Global support
Global - 24/7 Global Customer Support Centre
helpdesk.fcs@planet1world.com
+63-2-672-7860
Americas - USA (including Hawaii), Canada, the Caribbean
helpdesk.nafcs@planet1world.com
+1 (844) 327-2762
Asia - China
helpdesk.cnfcs@planet1world.com
+86-800-810-8918
+86-400-610-1810
Asia - Hong Kong, South Korea, Taiwan
helpdesk.hkfcs@planet1world.com
+852-2513-8888
+852-9553-3444
Asia - Macau
helpdesk.hkfcs@planet1world.com
+853-6678-3178
Asia - Malaysia, Bangladesh, Brunei, Maldives, Sri Lanka, Guam and Saipan
helpdesk.myfcs@planet1world.com
+60-3-9212-6415
Asia - Singapore, Indonesia, Bhutan, Nepal
helpdesk.sgfcs@planet1world.com
+65-3163-4258
Asia - Philippines
helpdesk.phfcs@planet1world.com
+63-2-672-7860
Asia - Cambodia
helpdesk.khfcs@planet1world.com
+63-2-672-7860
Asia - Thailand
helpdesk.thfcs@planet1world.com
+66-2670-4156
Asia - Vietnam
helpdesk.vnfcs@planet1world.com
+84-24-4458-2093
Asia - Japan
helpdesk.jpfcs@planet1world.com
+81 505-806-2198
Asia - Laos
helpdesk.lafcs@planet1world.com
+63-2672-7860
Asia - Myanmar
helpdesk.mmfcs@planet1world.com
+63-2672-7860
EMEA - Europe, United Kingdom, Ireland, Middle East, Africa, Russia, Pakistan
helpdesk.emeafcs@planet1world.com
+44 2035 1 46002
Oceania - Australia, New Zealand, Fiji (exclude Guam & Saipan)
helpdesk.aufcs@planet1world.com
+61-2-8311-2062
Submit a ticket
Not in need of immediate support but do you have a technical question? Submit a ticket and we will get back to you within 24 hours.
