Meet the #FCSSquad:
Meet Kristin Carville, FCS’ Director of Sales & Channels for Australia, New Zealand, and the Pacific Islands. Based in Australia, Kristin has held just about every role there is in hotels, starting at porter and working his way up to General Manager, and has spent time with most of the major chains in Australia. He is interested in changing the mindset of hoteliers so that they start recognizing the benefits of automated processes that enable optimized performance.
Win a no-win situation by re-writing the rules
How many years of experience do you have?
Kristin: 20 years in the hotel industry.
What is your favorite holiday destination?
If you could eat one food for the rest of your life, what would it be?
Kristin: Any of the Asian cuisines.
Name five people you would invite to dinner?
Kristin: Steve Waugh, Kevin Sheedy, Bob Hawke, Ellyse Perry, and Harvey Specter
What is the best advice you have ever received?
Kristin: “Never live in your comfort zone.”
Which quote defines you?
Kristin: “Win a no-win situation by re-writing the rules.”
What is your favorite FCS solution?
Kristin: I have to go with FCS Housekeeping. Guest rooms are the core product of any hotel, and this solution can make such a huge difference to a hotel. From automating room assignments to cleaning public areas, FCS Housekeeping effortlessly streamlines a hotel’s housekeeping operations.
What is the one app or piece of tech that you can’t live without?
Kristin: Anything which I can use to access streaming functions. I’m a sports fanatic so I need my access to Kayo!
If you can have one superpower what would it be?
Kristin: The ability to control time.
What has been your favorite FCS memory/moment?
Kristin: Any of the company get-togethers – I always have a fantastic time catching up with the great team we have here!
What do you like most about your job?
Kristin: Being able to see and interact with many different hotels, being able to keep in touch with many of my old colleagues, and helping the industry in this region continue to improve and evolve.
If Dale Martin was granted his superpower, he might be able to save the world. Curious? Get to know our Senior Director of Sales & Channels for the Middle East & Africa.
Can’t live without Google Maps? Neither can Cemi, our Director of Sales & Channels of Vietnam. Her mission is for hoteliers to make dramatic changes in the way they handle hotel operations by embracing technology in order to provide pleasant service and ease up operational processes. Want to know what else is interesting about Cemi?
Did someone say Hokkaido? That’s Philip Lee’s favorite holiday destination! This seasoned hospitality professional believes that embracing technology is the key for hoteliers to meet a hotel’s ever-changing requirements and challenges. We are excited to introduce Philip in the latest edition of Meet the #FCSSquad.