24/ 7 Global support
In need of urgent support? FCS provides 24/7 technical assistance across the globe. Reach out to your local support team.
Global - 24/7 Global Customer Support Centre
helpdesk.fcs@planet1world.com
+60 3 7688 7198
Americas - USA (including Hawaii), Canada, the Caribbean
helpdesk.nafcs@planet1world.com
+1 (844) 327 2762
Asia - China (including Hong Kong, Taiwan, and Macau)
helpdesk.cnfcs@planet1world.com
+86 800 810 8918
+86 400 610 1810
helpdesk.hkfcs@planet1world.com
+852 2513 8888
+852 9553 3444
Asia - South Korea
helpdesk.hkfcs@planet1world.com
+852 2513 8888
+852 9553 3444
Asia - India
helpdesk.infcs@planet1world.com
+91 2271 279 214
Asia - Malaysia, Bangladesh, Brunei, Maldives, Sri Lanka, Guam and Saipan
helpdesk.myfcs@planet1world.com
+60 3 7688 7198
Asia - Singapore, Indonesia, Bhutan, Nepal
helpdesk.sgfcs@planet1world.com
+65 6589 8677
Asia - Philippines
helpdesk.phfcs@planet1world.com
+60 3 7688 7198
Asia - Cambodia
helpdesk.khfcs@planet1world.com
+66 2670 4156
Asia - Thailand
helpdesk.thfcs@planet1world.com
+66 2670 4156
Asia - Vietnam
helpdesk.vnfcs@planet1world.com
+84 2844 581 710
Asia - Japan
helpdesk.jpfcs@planet1world.com
+81 505-806-2198
Asia - Laos
helpdesk.lafcs@planet1world.com
+66 2670 4156
Asia - Myanmar
helpdesk.mmfcs@planet1world.com
+66 2670 4156
EMEA - Europe, United Kingdom, Ireland, Middle East, Africa, Russia, Pakistan
helpdesk.emeafcs@planet1world.com
+44 2070 487 746
Oceania - Australia, New Zealand, Fiji (exclude Guam & Saipan)
helpdesk.aufcs@planet1world.com
+61 2 9191 7408
Submit a ticket
Not in need of immediate support but do you have a technical question? Submit a ticket and we will get back to you within 24 hours.
