Contactless is the new normal

While creating a contactless experience is not a new concept in hospitality, COVID-19 changed all that in a flash – what was previously nice-to-have has now become a must-have. Guests now demand to know how hoteliers have prepared for guest stays and how they are enforcing social distancing among staff and guests. Wondering which contactless practices your hotel should adopt to give your guests peace of mind?

COVID-19 Guidelines: Technical and Maintenance Services

The Covid-19 pandemic has made an impact in every area of hotel operations, including Technical & Maintenance Services. Are you up-to-date with the WHO’s guidelines and recommendations? And how can you stay ahead of it all?

COVID-19 Guidelines: Cleaning and Housekeeping

Reorganising a whole housekeeping operation can be a completely overwhelming task. FCS would like to ease the burden, by reaching out a helping hand to our hospitality industry colleagues and friends, using official guidelines to ensure full compliance.

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